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Sales Communication & Negotiation Skills


Sales Communication & Negotiation Skills Training by Leap To Success

Possibly the most important skill that any professional person should develop is the ability to Negotiate effectively with others. Negotiation is crucial in our daily life, we can surely argue that “the success of our business is profoundly based on negotiation”. To enhance this skill, individuals can benefit greatly from sales communication and negotiation skills training.

Anticipating what others may say or ask gives individuals a critical advantage in conducting any business or professional deal, thereby emphasizing the pivotal role of negotiation skills in business communication. Negotiation experts have said that life itself is just one continuous negotiation sequence. Whether you are at work involved in a variety of professional issues or at home indulged with personal issues, being skillful as a negotiator is essential to your success. Once a person obtain a better understanding of the various analysis techniques or tools available to use in the development of his or her negotiation range, he/she will be better prepared to develop a strategy for the upcoming negotiations!

Goal of Course:

This 2 – days sales communication and negotiation skills training program will address some of the negotiation techniques and strategies in the modern business climate. It will allow delegates to reach a mutually satisfactory result on a matter of common concerns. Delegates will be able to examine how a mutually satisfactory result is vital, because even though the parties may have opposing interest they are dependent on each other. The delegates, as a result, will be equipped with practical negotiation skills through the negotiation skills training, enabling them to build long-term results.

During this sales and negotiation skills training program delegates will understand that the art of making a deal matter is through persuasion rather enforcement and the skills of making the other person your friend, rather than your enemy. They will be able to examine that Negotiation is the art of choosing the right strategy for each situation; painting the right business picture; projecting the right personal image; doing the right research; offering the right inducement; applying the right pressure at the right time; asking the right questions; demanding the right extras.

“Remember, in business you get what you negotiate, not necessarily what you deserve”

The sales and negotiation skills training program is structured around a series of negotiation simulations, with a significant emphasis placed on exercises and practice sessions. This includes the negotiation skills process, strategies, and examples.  It is highly interactive with the role-plays recorded on video and then reviewed by the facilitators and all delegates. Supplier/customer negotiations are incorporated into the sales and negotiation courses as skill levels develop.

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