Certified Branch Management for Retail curriculum prepares individuals to manage a banking office by covering banking essentials, sales management, people management and business management skills.
Goals of Certified Branch Management for Retail Course:
By the end of this retail course, participants will learn how to manage the activities of branch offices and offer deposit and loan products to businesses and individuals.
Moreover, they will gain a broad knowledge of banking and banking operations, including the responsibilities of Retail Bank Managers that require expertise in lending, branch operations, staff supervision and development, sales management, in addition to customer service.
Participants will be equipped with a new set of competencies that will help them handle all the technical activities related to Bank Management and give them more confidence while dealing with people, both internally and externally.