COURSE OVERVIEW
This Communication and Interpersonal Skills training helps participants understand and master the skills needed to communicate more effectively. Participants will have the opportunity to assess their specific strengths and opportunities for improvement, and then practice the specific skills and tools they need to improve.
Topics covered in Communication and Interpersonal Skills training workshop include: sending clear messages, non-verbal communication, active listening, and giving and receiving feedback. Participants also develop a communication action plan to assist them in successfully making the improvements they have identified.