Managing and Leading Changes
Course Overview
Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often change, affecting the way we perform daily tasks and live our lives. This workshop will give any leader tools to implement changes more smoothly and to have those changes better accepted. This workshop will also give all participants an understanding of how change is implemented and some tools for managing their reactions to change.
A simple definition of change is “to cause to be different”. The idea of change management on a personal level has been studied for more than one hundred years. But it is only since the mid- 1980’s that change management has been explored within the context of business applications.
Goal of Course:
Today’s change management initiatives have become a business discipline, driving bottom-line results through changes in systems and behaviors. Managing change has therefore become a critical skill, both for leadership — and for workers in an organization.
This program is designed to give practical knowledge ,so delegated will be able to
- Understand key concepts associated with change management and how to implement a Change
- Identify and overcome Obstacles to Change
- Utilize the knowledge gained, and contribute in effective change in your organization
Duration:
2 Days
Language:
English
Course Overview
By the end of this workshop, delegates should be able to:
- Understand Change
- Understand the impact of change in the organization
- Understand the requirement for a sound change process within the organization
- List the steps necessary for preparing a change strategy and building support for the change
- Describe the WIFM – the individual motivators for change
- Use needed components to develop a change management and communications plans, and to list implementation strategies
- Employ strategies for gathering data, addressing concerns and issues, evaluating options and adapting a change direction
- Utilize methods for leading change project status meetings, celebrating a successful change implementation, and sharing the results and benefits
- Describe the four states of Appreciative Inquiry, its purposes, and sample uses in case studies
- Use strategies for aligning people with a change, appealing to emotions and facts
- Describe the importance of resiliency in the context of change, and employ strategies the change leader and individual change participant can use to foster resiliency
- Explain the importance of flexibility in the context of change, and demonstrate methods the change leader and individual change participant can use to promote flexibility
Course Overview
Module-1: Introduction to Change Management
- Getting Started
- Workshop Objectives
- Change management fundamentals
- Drivers for Change
- Types of change
- Dimensions of change
Module-2: Preparing for Change
- Defining Your Strategy
- Pre- requisite for change
- Actionable steps towards change
- Building the Team
Module-3: Resistance to Change
- Why change doesn’t work – Change Failure
- Reasons for resistance
Module-4: Identifying the WIFM
- What’s in it for Me?
- Building Support
Module-5: Understanding Change
- Influences on Change
- Common Reactions to Change
- Tools to Help the Change Process
Module-6: Managing and Communicating the Change
- Change Readiness Audit
- Stakeholder Analysis
- Developing a Change Management Plan
- Developing a clear Communication Plan
- The change transition
- Implementing the Plans
Module-7: Gaining Support
- Gathering Data
- Addressing Concerns and Issues
- The One-Minute Exchange
- Evaluating and Adapting
Module-8: Making it All Worthwhile
- Leading Status Meetings
- Celebrating Successes
- Sharing the Results and Benefits
Module-9: Using Appreciative Inquiry
- The Four Stages
- The Purposes of Appreciative Inquiry
- Examples and Case Studies
Module-10: Bringing People to Your Side
- A Dash of Emotion
- Plenty of Facts
Module-11: Building Resiliency
- What is Resiliency?
- Why is It Important?
- Five Easy Steps for the Leader and the Individual
Module-12: Building Flexibility
- What is Flexibility?
- Why is It Important?
- Five Easy Steps for the Leader and the Individual
Customized Learning
Leap To Success is offering a variety of learning options to meet current realities and can be adapted to suit your business needs. These options include variants of online, blended and on-site course formats.
Face To Face Learning
Enabling you to have a face to face interactive and engaging learning experiences led by renowned industry experts and thought leaders with extensive practical experience who will employ a variety of interactive learning techniques, including short high-impact videos, case studies, assessments, role plays, in addition to on-going support.
Virtual Learning Labs
Interactive online learning held in real-time using Zoom and are led by international subject matter experts who incorporate case studies, breakout rooms, guided practice, simulations and discussions to maximise your learning experience.
General Methodology
Similar to any L2S training program, this program offers an interactive learning experience in which will allow the delegates to reflect on their learning through an informative, indulging, and fun classroom experience. The design of the training session focuses on the following attributes.
- Concrete Experience: The delegates will learn by doing
- Reflective Observation: Reflecting on the newly experienced skill-set
- Abstract Conceptualization: Developing deeper understanding to the learned concepts
- Active Experimentation: providing the delegates with realistic tools that can be tested in the real life
Activities Brief
Introducing Change (Change Process, obstacles, managing change, adapting to changes)
This activity highlights the need for a structured approach to change. It’s an inevitable process so how best can it be handled?
Learning Objectives
- Identifies misconceptions, fears and worries that people might have about change
- Brings out the key issues in change management
- Highlights the need for empathising with the staff’s viewpoint, asking for ideas etc
- Highlights the need for ‘champions’ to support change
- Highlights the importance of stressing the benefits of change
- Shows the need for a communication strategy and timetable of events
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