Leadership Skills

Training Objectives

• Define Leadership
• Effective Leadership Attitude
• Effective Managerial Skills
• Achieving Results through People
• Providing Performance Feedback
• Motivating Through Empowerment
• Achieving Top Performance through Employee Recognition
• Importance of Building up a workforce
• Creating the Work Unit Improvement Plan
• Define leadership Identify the different leadership types
• Gain an understanding of Situational Leadership
• Learn how to use situational leadership to achieve greater productivity by infusing energy, self-reliance and drive within your employees
• Increase understanding of how delegates can be influenced and Situational Leaders to develop strategies for increasing productivity.
• Learn to match their leadership style to the behavior of their people
• Become an inspirational role model
• Learn to inspire a shared vision
• Encourage growth & mutual respect
• Learn to share rewards & celebrate accomplishments

Module Outlines

Module 1: Effective Leadership Skills

• Role of the Leader
• 5 Main Function of the Supervisor Vs, Leadership
• Leadership Vs. Management
• The Influence of the Leader Behavior on the Team and team Members
• The Effective Leader

Module 2: Engagement & Coaching

• Assertive Leader Behavior vs. Passive Leader Behavior
• Directive Behavior – Setting out expectations using positive Language
• Coaching Behavior – prompting questions to encourage behavior
• Elements of good coaching sessions
• The power of positive corrective feedback
• Tools to give feedback
• Inspiring the Team to achieve their goals

Module 3: Motivation

• Motivating Skills
• What motivates and what demotivates
• Using Goals & Metrics to motivate not to demotivate
• Reinforce Positive Behavior
• Effectively empower direct reports
• 3 Rules of empowerment
• Attributes of Supervisor Vs. Attributes of an Employee
• Maximizing Delegation

Module 4: Building Top Performing Teams

• Leadership Attributes Vs. Team Results
• Measuring Individual Performance
• Measuring Team Achievements
• Dealing with Difficult Situations

Module 5: Situational leadership

• Situational leadership
• Technique of Situational leadership
• Key Skills of a Situational Leader
• Value Based Leadership

Module 6: Managing Activities

• How to priorities – the urgent vs. important
• Planning by the week, doing by the day
• Setting SMART Goals
• Creating a Long-Term Plan
• Creating a Support System
• Dealing with Questions

Module 7: Plan for Development

• Wrapping Up
• Identifying Strengths and Development Areas
• Transferring Learning from the Workshop Back to the Job
• Developed an Action Plan for Becoming a Situational Leader

Customized Learning

Leap To Success is offering a variety of learning options to meet current realities and can be adapted to suit your business needs. These options include variants of online, blended and on-site course formats.

Face To Face Learning

Enabling you to have a face to face interactive and engaging learning experiences led by renowned industry experts and thought leaders with extensive practical experience who will employ a variety of interactive learning techniques, including short high-impact videos, case studies, assessments, role plays, in addition to on-going support.

Virtual Learning Labs

Interactive online learning held in real-time using Zoom and are led by international subject matter experts who incorporate case studies, breakout rooms, guided practice, simulations and discussions to maximise your learning experience.

General Methodology

Similar to any L2S training program, this program offers an interactive learning experience in which will allow the delegates to reflect on their learning through an informative, indulging, and fun classroom experience. The design of the training session focuses on the following attributes.

• Concrete Experience: The delegates will learn by doing
• Reflective Observation: Reflecting on the newly experienced skill-set
• Abstract Conceptualization: Developing deeper understanding to the learned concepts
• Active Experimentation: providing the delegates with realistic tools that can be tested in the real life

Activities Brief

What Makes a Good Leader?

Leadership is absolutely key when it comes to setting goals, motivating staff, managing people and achieving results. Unfortunately too many leadership courses focus on extraordinary, inspirational leaders on the world stage. Tim in Accounts is never going to have the gravitas of Nelson Mandela, Amitra in Admin is no Angela Merkel. Nevertheless if all staff understand basic, leadership qualities it can make a real difference to their own everyday performance: presenting ideas, instigating change, pouring oil on troubled waters, showing objective judgement. This pack challenges many of the above ideas and puts leadership in a new light.

Mayhem:

Ideal activity which identifies those with leadership potential and those who understand the benefits of cooperative working. Great fun! Highly revealing!

Learning Objectives

• Highlights qualities of good leadership
• The value of cooperation (not rivalry) between work teams
• About maintaining team performance when under pressure
• The need for command and control
• The need for calm and a measured approach
• Importance of clear, agreed objectives
• The need for active listening and attention to detail
• The value of good communications