Advanced Business Writing

Leap To Success is offering a variety of learning options to meet current realities and can be adapted to suit your business needs. These options include variants of online, blended and on-site course formats.

Face To Face Learning

Enabling you to have a face to face interactive and engaging learning experiences led by renowned industry experts and thought leaders with extensive practical experience who will employ a variety of interactive learning techniques, including short high-impact videos, case studies, assessments, role plays, in addition to on-going support.

Virtual Learning Labs

Interactive online learning held in real-time using Zoom and are led by international subject matter experts who incorporate case studies, breakout rooms, guided practice, simulations and discussions to maximise your learning experience.

General Methodology

Similar to any L2S training program, this program offers an interactive learning experience in which will allow the delegates to reflect on their learning through an informative, indulging, and fun classroom experience. The design of the training session focuses on the following attributes.

Concrete Experience: The delegates will learn by doing
Reflective Observation: Reflecting on the newly experienced skill-set
Abstract Conceptualization: Developing deeper understanding to the learned concepts
Active Experimentation: Providing the delegates with realistic tools that can be tested in the real life

Specific Methodology

To effectively execute this program and to ensure that the end result is being achieved, L2S specific training methodology in Effective Business Writing Skills program is as explained in the below stages:

Stage 1: Designing the Training Event

During this stage L2S will be assessing the learning needs from the determined objectives, and simultaneously considering practicality. In addition, the Program Manager will arrange for a meeting with the Training Department or Stakeholders, to better understand their specific needs and the behavior of their teams participating in the program. The objective of the meeting is to capture the following:

• Get more insights regarding the corporate culture
• Identify the client’s needs in business writing and the writing methodology that they wish to implement with their various teams.
• Identify the client’s specific problems that they wish to address in the customized program.

Before attending to the training program, all team participants will undergo an evaluation. The evaluation includes filling a customized multiple-choice questionnaire that identifies each participant’s gaps that need improvement. Nevertheless, the evaluation will tackle the following areas:

• Written Communication – Skills Current Style
• Attitude (to assess the wording they use)
• Self Confidence (to enhance how participants communicate with their senior management)
• Self-Organization (to influence an orderly thought process)
• Procrastination and Time Management (to reduce postponement and influence their timely  writing of emails and reports)
• Selling Your Thoughts to Others (to influence that they get their message across in a way that can be accepted how the message is being delivered to the reader)
• Identifying the Problem in the message and addressing it with proposed action steps.

Stage 2: During the training

• The course design is based on interactive facilitation, training games, training videos, role-plays, group discussions, and group brainstorming. Throughout this workshop, we will be monitoring their level of absorption of the education, and accordingly either more of their interaction or more education is allowed for. This includes an Interim Written Test. Each participant will then read out loud his message and we address their individual development requirements. This Step will be conducted over 2 days.
• During the training program, participants will be able to reflect on their Pre-Assessment results and adhere to the below fundamental requirements of business writing:

Identifying (Pre-Writing)

• the subject of the message
• who needs to receive the message
• the facts and the needs
• the problem and the proposed action steps
• the implications of the message
• The best structure for your message

Writing the Message

• Converting your thoughts to a written message
• Language using the basics if not proficient
• Review and edit the message before sending
• Deciding how to best send your message

Stage 3: Post the Training

All participants will undergo the same evaluation that they underwent in stage 1. They again fill the same customized multiple-choice questionnaire that they filled earlier. We then compare pre- vs. post- to identify the improvement change:

• Per participant
• Per department
• Per all participants from company.

One week after the program is concluded, we communicate with your Training Department or the participants’ direct managers (if possible) to ask about their real-life performance in business writing.

Evaluation: 2 weeks post the training event, L2S Program Manager will ask of the participants to present a sample report in order to measure and provide feedback (all communication will be through your Training Department). If there are still needs for improvement, then L2S Program Manager will conduct a 2-hour session for the delegates Participants to give feedback and provide a fine-tuning of the lagging indicators and findings.

Activities Brief

Writing skills is a foundation skill although it tends to be overlooked in favor of more technical skills, it nevertheless represents a key component of every day work activity. The ground rules are common to all types of writing and similar structures will apply for other types of report. Duration 2 hours

You’ve Got Mail

This training activity is intended for use by trainers to increase participants’ letter writing skills giving them the ability to write effective letters. Duration 45 Minutes

Mirror Writing

This training resource is intended for use by trainers to show how something seemingly simple, such as a new work task, can prove almost impossible until new strategies are practiced, learned and adopted. Duration 45 Minutes

Dealing positively with written complaints

This training resource is intended for use by trainers with all members of staff responsible for dealing with written complaints and those who would potentially respond in writing to a verbal complaint.

Assessments

Delegates will undertake the following assessments during the training

• Report Writing feedback
• Personal Writing Style