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Warehousing Operation

Course Overview

 Warehousing Operations - Leap2Success

The Warehouse forms a critical link in a company’s supply chain. It serves as a marshalling point for incoming materials and a distribution point for delivering these materials to customers. Material must move through the warehouse in a rapid, controlled, cost-effective manner so that customer demands (both internal and external) are properly satisfied. Achieving high levels of performance requires that powerful strategies and proven techniques for Warehouse Operations Management are properly understood and correctly applied.

Managing warehouses may seem simple, but in today’s high-tech world it can be extremely complicated and require specialized knowledge and skills. Our Warehousing operation program is designed to provide delegates with the need information and abilities to start out managing the warehouses effectively.

Goal of Course:

The warehousing operation program covers many areas of warehouse management, starting from defining the concept to how to utilize the design, discover many Warehouse Management Best strategies, defining and measuring quality in the warehouse. In addition to the layout to work force management within the scope of work to sampling and labeling. Also gaining a thorough understanding of warehouse budgeting.

Duration:

5 days

Language:

English / Arabic

Training Objectives

  • Gain extensive knowledge of the world of warehousing
  • Be familiar with most of the terminologies used in warehousing
  • Understand the role of Warehousing in the Supply Chain
  • Understand warehousing Services and operation (Receiving & Put-away)
  • Be able to determine which manhandling equipment (MHE) best fit the operations of their own warehouses
  • Be able to introduce new services to be offered by the warehouse
  • Be able to evaluate and restructure the operations in the warehouse
  • Classification and coding of stock
  • Receiving and inbound logistics
  • Materials handling and storage equipment
  • Shipping and outbound logistics
  • Discover many different types of warehouses
  • Learn warehouse best practice resulting in increased revenue
  • Be able to analyze Warehouse Layout for efficient use of space
  • Defining and measuring quality in the warehouse.
  • Understand Warehouse Budgeting
  • Be able to critically analyze and report on the effectiveness of warehousing and operations in the supply chain process
  • Be able to recommend areas for improvement in logistics and supply chain operations
  • Understand physical and economic issues related to the establishment, sizing and location of warehouses and distribution centers.
  • Understand the importance of strategic supply chain alliances and the impact of centralized versus decentralized networks
  • Be able to analyze a case study to understand how the company can succeed with perfectly coordinated logistics

    Module Outlines

    Module 1: Introduction to Warehousing

    • Introduction & Objectives
    • Logistics Definition
    • Why we have warehouses
    • Most-commonly known function of warehouse and procedures
    • Strategic decisions in Warehouse and Logistics (W & D)
    • 7R’s
    • Supply Chain Definition & the linkage to the warehousing operation
    • Warehouse Activity Profiling
    • 3PLs and 4PLs
    • The role of Warehousing in the Supply Chain

    Module 2: Warehouse: Types and Related Processes

    • Warehouse Layout terminology
    • Private Warehousing (process, logistics, operations and tools used)
    • Public Warehousing (process, logistics, operations and tools used)
    • Contract Warehousing (process, logistics, operations and tools used)
    • Factors Affecting Ownership Decision (process, logistics, operations and tools used)

    Module 3: Warehouse Equipment

    • Warehouse Layout Terminology
    • Racking
    • Dock Equipment
    • Pallets
    • Lift Truck (Types of Lift Truck)
    • Automated Equipment
    • Automated Data Collection

    Module 4: Warehousing Services & operation

    • Location and size of Distribution Centres
    • Value Added Services
    • Cross Docking
    • Flow-through
    • Storage
    • Documents
    • Unloading Palletization
    • Stock Update
    • Receiving Scheduling
    • Unloading Palletization
    • Stock Update
    • Location and Zone Management
    • Rainbow Pallets

    Module 5: What is the appropriate layout of a warehouse and how to optimize.

    • Understand the Design Objectives and Constraints.
    • Know Your Operational Profile and Requirements.
    • Storage & Layout Design.
    • Document All Results and Assumptions.
    • Design warehouse layout with Competition in Mind.

    Module 6: Basic warehouse operations Review on warehouse SOP.

    • The fundamentals of warehouse operations include:
    • Receiving.
    • Putaway.
    • Storage.
    • Order picking.
    • Shipping.
    • Receiving Process Considerations.
    • Manual Warehouse Receiving Process.
    • Putaway Process Considerations.
    • Storage Process Considerations.
    • Order Picking Process Considerations.
    • Shipping Process Considerations.
    • Key Performance Indicators.

    Module 7: Warehouse organizational chart.

    • Organizacional Chart for a Company.
    • Org Chart Template for Department.
    • Matrix Structure.
    • Team Based Structure.
    • Project Structure.
    • Corporate Org Chart with Board of Directors.

    Module 8: What comes after implementing warehouse best practice

    • Warehouse Management Best strategies to keep control of warehouse
    • Analyzing the stock layout for efficient use of space.
    • Common mistakes in warehouse management process
    • Keeping Warehouse Team Informed for faster process.
    • Technology Options Use bin location, RFID, voice picking, bar-code scanner to quickly locate products.

    Module 9: Productivity, measure & improvement

    • The new warehouse functions
    • Sequencing
    • Postponement
    • Fulfillment
    • Defining and measuring quality in the warehouse.

    Module 10: Benchmark & common KPIs

    • What is Benchmarking?
    • What is common KPIs?
    • How do we benchmark and why?
    • Operating cost break-up in a typical warehouse:
    • How to determine KPIs?

    Module 11: Warehouse Budget

    • Budget to Drive Growth
    • Hardware Costs
    • Software Costs
    • Integration Costs
    • An Understanding of How It Fits into Your Overall Budget
    • Getting Talent to Buy In
    • Budgeting Priorities
    • Budget by Ranking Priorities
    • Budget for the Solution
    • Budget for Core Business Issues

    Module 12: Case Study- Logistics & Distribution (QVC Germany)

    • This activity include presenting QVC Germany case Study with investigative questions on the company’s success in terms of logistics and distribution – Delegates will be invited to start analyzing case, discussing and presenting different types of warehouses and warehouse managing strategies

    Module 13: Action planning and reflection

    • Review of learning
    • Individual reflection, action planning Warehouse Management exercise facilitated group review

    Customized Learning

    Leap To Success is offering a variety of learning options to meet current realities and can be adapted to suit your business needs. These options include variants of online, blended and on-site course formats.

    Face To Face Learning

    Enabling you to have a face to face interactive and engaging learning experiences led by renowned industry experts and thought leaders with extensive practical experience who will employ a variety of interactive learning techniques, including short high-impact videos, case studies, assessments, role plays, in addition to on-going support.

    Virtual Learning Labs

    Interactive online learning held in real-time using Zoom and are led by international subject matter experts who incorporate case studies, breakout rooms, guided practice, simulations and discussions to maximise your learning experience.

    General Methodology

    Similar to any L2S training program, this program offers an interactive learning experience in which will allow the delegates to reflect on their learning through an informative, indulging, and fun classroom experience. The design of the training session focuses on the following attributes.

    • Concrete Experience: The delegates will learn by doing
    • Reflective Observation: Reflecting on the newly experienced skill-set
    • Abstract Conceptualization: Developing deeper understanding to the learned concepts
    • Active Experimentation: providing the delegates with realistic tools that can be tested in the real life

    Specific Methodology

    To effectively execute this program and to ensure that the end result is being achieved L2S specific training methodology in Warehousing Operation is as explained in the below stages:

    Stage 1: Designing the Training Event

    During this stage L2S will be assessing the learning needs from the determined objectives. Simultaneously consider practicality. In addition L2S will consider the group’s learning style in order to identify which style of learning is most suitable. During this stage L2S as well will capture a real warehouse management problem reflecting on the real work environment.

    Stage 2: During the training

    The course design is based on interactive facilitation, training energizers, Case Studies, group discussions, group brainstorming sessions.

    This course is designed for the full involvement of every participant through the use of:

    • Interactive team activities
    • Skills practice sessions
    • Group discussions
    • Personal reflection
    • Theory input
    • Case Study/Exercise

    Activities Brief

    About Air Lift Simulation Game

    AirLift is all about coordinating a series of mini-problems in order to achieve the overall objective. Trainees need to practice Warehouse Management to keep control of warehouse thus resulting in achieving task.

    This activity will also cover FIFO & LIFO concepts for warehousing.

    Description

    A remote, disaster-struck area needs your urgent help. You arrange an air-drop of emergency supplies – tents, blankets, food, medicines to eight separate villages. Fuel is limited so what’s the most economic route?

    Eight crates are constructed, packed with supplies specific to each village and labelled. Next is to load the crates into the cargo hold. It’s jam-packed but everything goes in. Just let’s hope you planned it so that the first crate dropped matches the village below. There’s no spare fuel for re-routing the flight! Having solved all aspects of this tough problem, teams fill in their pilot’s log detailing their route. They can then demonstrate that each and every village gets the right set of supplies.

    Learning Objectives

    • Stresses the need to break a task down into component parts
    • Understand Stock forecasting
    • Understand FIFO and LIFO methods of moving stock
    • Deciding on the ideal order quantity that will be loaded into the cargo hold to be maintained at an optimum level to achieve the task
    • Defining how to categorize the KPI’s and knowing what is urgent to do and what can be postponed
    • Utilizing all the resources available and link it to the activities in order to achieve the best results
    • Illustrates the need for a logical approach to problem
    • Shows the need for team members to keep each other informed in order to achieve their KPI’s

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