Collaboration

Training Objectives

• Understand the benefits of collaboration across the organization and why it’s essential to business
• Learn the fundamentals of forming collaborative partners
• Implement tools to encourage collaborative thinking
• Clarity over what constitutes a transactional collaboration. What is a ‘genuine partnership’ and where each may be appropriate
• Understanding the essential process of developing partnerships
• Insights and ability to influence the partnership power, trust, equity, and mutual Benefit
• Understanding of what it takes to be a ‘good’ partner, and development of essential human
• Relationship-building and negotiation skills
• Learn partnership framework for working together
• Identify Personality Type & communication preferences
• Identify the different communication platforms
• Learn to recognize other people’s Personality Types & communication preferences
• Adjusting one’s own communication approach based on need and situations
• Identify barriers to effective communication and how to overcome them
• Effectively utilize tone
• Develop nonverbal & preverbal communication skills
• Learn to use body language appropriately
• Learn to listen actively & effectively
• Use appreciative inquiry as a communication tool
• Learn to establish common ground with others
• Learn to adeptly converse and network with others
• Learn the pillars of effective communication

Module Outlines

Partnership & Collaboration

Module 1: Introduction and Overview of Partnership and Collaboration

• Opening and Ice Breaker
• The Meaning of Partnership
• Types of Partnerships (Categories & Characteristics)
• Why partner?
• Why collaboration?
• The impact of collaborative relationship between organizations on business – Case Study

Module 2: Partnership Mindset

• The mindset and manner for partnership
• Engagement Mindset
• Motivation Mindset
• Peak performance Mindset
• Inclusion Mindset
• Thinking Win -Win?
• Ethical Mindset?
• Transparency Mindset

Module 3: Creating Value Through Partnerships

• Effective Partnership guiding principles
• Transactional vs Transformational collaboration?
• Maximizing value creation
• Understanding your partners
• The Partnering Cycle
• Building relationships
• Innovation and creativity
• Trust
• Power
• Interest-based negotiation

Module 4: Framework for Developing Mutually Beneficial Relationships

• Successful partnerships key components
• Leadership
• Common Understanding
• Purpose
• Culture & Values
• Learning and Development
• Communication
• Performance Management
• Partnership formation?
• Asking effective questions to define the needs/ goals of partnerships
• Developing a partnership (forming, storming, norming, and performing)
• Setting up and maintaining the partnership
• Creating the structure of work plan for the partnership
• Establish buy-in
• Developing a realistic collaborative work plan.
• Have measurable outcomes
• Hold people accountable
• Partnership Monitoring and Evaluation processes
• Managing partnerships tips
• Action Plans

Communication & Influencing Skills

Module 1: Intro to Effective Communication

• Pre-Assessment: Your Communication Skills
• Exercise: What Is Communication
• Communication: A Two-Way Process
• What Hinders Clear Communication?
• Communication Skills and System Thinking in EI Context
• Identify Personality Type & communication preferences
• Adjusting one’s own communication approach based on need and situations
• Identify barriers to effective communication and how to overcome them
• Effectively utilize tone

Module 2: Communication as Means of influencing

• What is influencing skills?
• Differences between Influence, persuasion, and power
• Influencing Elements and Challenges
• Characteristics of effective influencers
• John Davies-Star Performing Module
• Application: Communication Techniques
• Learn to establish common ground with others
• Use “I” messages
• Learn to adeptly converse and network with others
• State ideas clearly.
• Gain insight into asking open questions
• Use appreciative inquiry as a communication tool

Module 3: Communication Tools and Self Awareness

• Select the most appropriate and effective tools for communicating.
• Learn to use body language appropriately
• Learn to listen actively & effectively
• Determine the purpose of oral discourse.
• Accept responsibility for personal communication behavior.
• Structuring a message for effectiveness within introductions, main points, useful transitions, and conclusions
• Receiver Communication Techniques

Module 4: Delivering Effective Messages

• Demonstrate nonverbal behavior that supports the verbal message.
• Demonstrate appropriate interpersonal skills for various contexts.
• Display self-awareness as a communicator
• Recognize when another does not understand the message.
• Identify and manage misunderstandings
• Recognize when it is appropriate to speak

Module 5: Persuasive and Influential Communication

• Sources of power and how power is exercised
• Ensuring your communication is clear, concise and easily understood
• Enhancing your questioning and listening skills
• Persuasive communication – gaining others’ agreement
• Creating a positive impression when dealing with senior colleagues

Module 6: Using Feedback as Communication Tool

• Johari’s Window: A Source Of Feedback
• The SSBIR of giving feedback Module
• Feedback as Tool of explanation
• Assumption Ladder and the Mental Model
• How to communicate with managers and colleagues?
• Post-Test: Communication And Listening Skills
• Action Plan

Customized Learning

Leap To Success is offering a variety of learning options to meet current realities and can be adapted to suit your business needs. These options include variants of online, blended and on-site course formats.

Face To Face Learning

Enabling you to have a face to face interactive and engaging learning experiences led by renowned industry experts and thought leaders with extensive practical experience who will employ a variety of interactive learning techniques, including short high-impact videos, case studies, assessments, role plays, in addition to on-going support.

Virtual Learning Labs

Interactive online learning held in real-time using Zoom and are led by international subject matter experts who incorporate case studies, breakout rooms, guided practice, simulations and discussions to maximise your learning experience.

General Methodology

Similar to any L2S training program, this program offers an interactive learning experience in which will allow the delegates to reflect on their learning through an informative, indulging, and fun classroom experience. The design of the training session focuses on the following attributes.

• Concrete Experience: The delegates will learn by doing
• Reflective Observation: Reflecting on the newly experienced skill-set
• Abstract Conceptualization: Developing deeper understanding to the learned concepts
• Active Experimentation: providing the delegates with realistic tools that can be tested in the real life

Activities Brief

Activity – The Lost Dutchman’s Gold (Grand Game Based on Experiential Approach)

To develops skills, understanding and knowledge for partnering

LD flagship Partnering Practice & team building simulation is based on a story about a lost mine from the 1890s in the southwestern United States. It’s designed so that normal human behavior and its links to the workplace become apparent as participants gain significant and usable insights from the play, discussion and relevant debriefing. Easily targeted to your desired outcomes.

Dutchman superbly demonstrates the importance of:

• Collaboration
• Teamwork
• Communications
• Planning
• Leadership
• Productivity

The main theme is to “Mine as Much Gold as We Can” and “to Maximize Return on Investment” of the Expedition Leader. Teams are encouraged to work together.

Communication is the Key !

This activity focuses on effective communication. It is for two teams with the ideal number of participants being 3-6 per team. Communication is the Key! is a very straight-forward activity aiming at the below learning objectives:

• Illustrates the need for a clear communication
• Exposes the danger of making assumptions
• to keep in mind the desired outcome
• Highlights the importance of checking and clarifying all aspects of a task
• Forcefully shows the importance of unambiguous written communications
• Illustrates how important it is to plan for meetings and agree agendas
• Shows how easy it is for communications to go wrong!

Mission Improbable

This fun and challenging game is used to test team communication competencies and highlight development needs. The behaviours during the task are captured by skill builder. The debrief and lessons are very valuable to the team.

Learning Objectives

• Seeing the dangers in making assumptions
• Seeing the benefits of supporting other teams, and developing trust
• Seeing the need to share information freely when appropriate
• Seeing the need for a disciplined approach to communications